Target Group in status "pending" - a target group that has not yet started collecting completes (no sampling done, Optimizer is off)
Target Group in status "active" - a target group that is collecting completes (sampling was done or Optimizer collected completes for it)
Target Group in status "closed" - a target group that does not allow further completes to be collected. Can be reopened.
All Access and Access Pro target groups and projects are allowed within certain country rules for minimum and maximum Quota Full, Drop Out Rate, Length of Interview, Incidence Rate and Conversion Rate.
[Access Pro only] Target Group in status "waiting for authorization" - right after ordering a project with panels other than your own/private pricing/ad hoc the target group and requires testing from Cint to allow sampling and incoming respondents. Cint will contact you shortly after this. Once the target group is authorized, it will allow sampling within certain country business rules for Quota Full, Drop Out Rate, Length of Interview, Incidence Rate and Conversion Rate.
This target group is on hold because its Quota full rate is higher than the allowed maximum for that country.
Cint will contact you shortly after this happened. Meanwhile, please check:
- Have you accidentally closed incomplete quotas in your survey tool?
- Do the quotas in Access Pro match your survey tool setup?
- Do “wanted completes” and “survey tool completes” in Access Pro correspond to your survey tool?
- Can the closed quotas in your survey be opened up to allow more completes?
This target group is on hold because the LOI is higher than the allowed maximum for that country. Cint will contact you shortly after this happened.
This target group is on hold because its Incidence Rate is lower than the required minimum for that country.
Cint will contact you shortly after this happened. Meanwhile, please check:
- Where do respondents screen out? (check your survey tool’s screenout report)
- Is screening or targeting too narrow and could it be broadened?
Should you have any questions please reach out to your support contacts.
This target group is on hold because its Dropout Rate is higher than the allowed maximum of that country
Cint will contact you shortly after this happened. Meanwhile, please check:
- Is your survey tool working?
- Is the survey link in Access Pro correct?
- Is the survey limited to certain devices?
- Does the survey require flash or a web cam?
This target group is on hold because its Conversion Rate is lower than the required minimum for that country. Cint will contact you shortly after this happened.
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